FAQs
Questions, answered.
Short, plain-English answers to the questions we get most.
Does it work offline?
Yes — orders queue locally on the waiter's tablet and sync the moment Wi-Fi returns. Your floor never stops, even mid-rush during a router reboot.
How many languages do waiters see?
7 today — Hindi, Punjabi, Gujarati, Tamil, Telugu, Marathi, and Bengali. Each waiter picks their language at sign-in; the menu, alerts, and invoices all switch automatically.
How does Razorpay billing work?
Plans subscribe via Razorpay checkout — monthly or yearly, in INR by default with USD support for international tenants. Auto-renewal is on by default and you can cancel any time from the dashboard.
What's a credit?
One credit = one KOT. Wallet auto-tops up via Razorpay when your balance drops below your configured threshold, so your kitchen never stalls mid-rush.
Can one account run multiple restaurants?
Yes — the owner role spans N restaurants; staff are pinned to a single location with PIN-based logins. Useful for chains, cloud kitchens, and family-run groups.
Does it support GST invoicing?
Yes — per-restaurant GSTIN with automatic CGST / SGST / IGST split. Invoices can be sent as PDF + WhatsApp link straight from the dashboard.
What happens if I cancel?
You keep access until the end of the current billing period, then the tenant flips to read-only. Re-activate any time before that date and your plan resumes — no data is lost.
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